Frequently Asked Questions

We offer a wide range of cleaning services including standard residential cleaning, deep cleaning, commercial/office cleaning, move-in/move-out cleaning, window cleaning, and carpet cleaning. We can also create custom cleaning packages to suit your specific needs.

Absolutely. We prioritize the health and safety of your family, including your furry friends. We use high-quality, eco-friendly, and non-toxic cleaning products that are effective and safe.

No, you don't need to provide anything! Our professional cleaners arrive fully equipped with all the necessary supplies and equipment to make your space sparkle.

Yes, for your complete peace of mind, micienaga.com is fully insured and bonded. All our team members are also thoroughly background-checked.

No, you do not need to be home. Most of our clients provide us with a key or entry code. We are committed to your security and privacy. However, you are welcome to stay if you prefer.

Our rates are based on the size of your space, the type of service requested, and the frequency of cleaning. We offer free, no-obligation quotes to provide you with an accurate and fair price. Contact us to get your personalized estimate.

We understand that plans can change. We request a minimum of 24 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a small fee.

Your satisfaction is our top priority. If for any reason you are not 100% satisfied with our service, please contact us within 24 hours, and we will return to re-clean the specific areas at no additional cost.

The duration of the cleaning depends on the size and condition of your property, as well as the specific services you've requested. We can provide a time estimate along with your quote.

Yes, we do! We offer flexible scheduling for weekly, bi-weekly, or monthly cleaning services to keep your space consistently fresh and clean. Regular clients often receive a discounted rate.